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Compliance

THE PAPERWORK
THAT UNBLOCKS SALES.

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Compliance in wholesale is not a department — it is a set of documents a buyer asks for at the exact moment they are ready to order. Not having one does not lose you a negotiation; it stalls a deal that was already won, which is a far more expensive way to lose it.

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What to know
The documents almost everyone is asked for
These come up across nearly every category and channel. Each takes days to weeks to obtain and none can be produced on the call where it is requested.
  • W-9 or W-8 — so you can be paid at all
  • Certificate of insurance, naming the buyer where required
  • Resale certificate — the buyer gives you theirs; you give suppliers yours
  • Product certifications specific to the category
Expiry is the failure, not absence
Most participants obtain their documents once and then discover a lapse at the worst possible moment. Insurance renews annually, certifications on their own cycles, and a resale certificate that expired eight months ago exempts nothing — while the seller who relied on it is the one assessed.
What GRAJ does
GRAJ records what you hold, computes whether it is currently valid — verified, in the right jurisdiction and unexpired, all three together — and warns before expiry rather than after. Nobody can verify their own document, because a self-verified certificate is a checkbox rather than a record.
What do I need? — asked, and answered
The compliance center on every COMPLIANCE tab asks your role, the country and state you trade in, what you sell, how you trade and how you sell, and answers with the exact registrations, licenses, certificates and tax forms — who issues each, the link, why it applies to you, and whether GRAJ already has it on file. Your answers are saved so you are never asked twice. It is built from published rules, not an AI model, and it is not legal advice.
What it does not do
It does not issue certificates, does not perform audits and does not file returns. Where a determination is legal rather than factual, it is flagged as one instead of being quietly decided by software.
Where to go next
W-9 AND W-8: GETTING PAID AT ALL.
Before anyone can pay you they need to know who you are for tax purposes.
Read it
INSURANCE BUYERS ASK FOR.
Most retailers and every institution will ask for a certificate of insurance before your first delivery, at limits they specify, naming them as an additional insured.
Read it
RESALE CERTIFICATES.
A US wholesale sale to a reseller is exempt from sales tax when the buyer holds a valid certificate for the state the goods land in.
Read it
CERTIFICATIONS AND WHAT THEY UNLOCK.
A certification is a third party attesting to something a buyer cannot verify themselves.
Read it
LICENSES AND PERMITS.
Some categories cannot be sold without a license, and the license is usually needed by more than one party in the chain.
Read it
RETAILER REQUIREMENTS.
Every large retailer publishes a vendor guide specifying exactly how to label, pack, route and document a shipment.
Read it
MINIMUM ADVERTISED PRICE.
A MAP policy sets the lowest price a retailer may advertise your product at.
Read it
EDI: TRADING WITH BIG RETAIL.
Electronic Data Interchange is how large retailers exchange orders, shipping notices and invoices.
Read it
TRANSPORT AND HAZARDOUS GOODS.
A surprising range of ordinary retail products are regulated in transport: aerosols, batteries, alcohol-based liquids, magnets, some cosmetics.
Read it
ALLERGEN DECLARATION.
Allergen labeling is the highest-consequence text on a food package.
Read it
FDA 21 CFR
The label rules for food, drink and supplements, and free tools for each part of a label.
Open
SELLING TO, AND AROUND, CHILDREN.
COPPA governs the collection of personal information from children under thirteen online, and it is enforced against participants who did not think of themselves as child-directed.
Read it
HIPAA FOR SUPPLIERS.
HIPAA applies to covered entities and, critically, to the vendors that handle protected health information on their behalf.
Read it
GDPR
What GRAJ holds about people, what they agreed to, and the rights they can use from their settings.
Open
GRAJ

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RUN YOUR GAME ON GRAJ.

Free to join. Participants keep 95% of every transaction; GRAJ takes 5%. Built for 195 countries — payments live in the United States.

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