Any person, any role, anywhere. A protocol that says that and then lets someone be refused for who they are is just a gatekeeper wearing different clothes.
GRAJ exists so that any person, in any role, anywhere, can find work, find who they need, and be paid for the value they add — through the protocol, not through a gatekeeper.
That only means something if the door is genuinely open. Every participant — every brand, rep, buyer, distributor, merchandiser, marketer, manufacturer, shipper, storer, supplier and funder — is entitled to take part on the same terms as everyone else.
This policy applies to everyone on the Protocol, everywhere GRAJ operates, and it applies both to how you treat other participants and to how GRAJ treats you.
You must not refuse to deal with a participant, offer them worse terms, cancel on them, rate them down, exclude them from a territory or opportunity, or treat them less favourably in any way, because of who they are. That includes:
You must not publish listings, profiles, messages, or agreement terms that state or imply such a preference or limitation — including "coded" language that signals one.
You must not harass, demean, or abuse another participant, and you must not retaliate against anyone for raising a concern under this policy.
GRAJ is a commercial protocol, and choosing who to do business with is most of the job. Nothing here requires you to accept a deal you do not want. You remain free to decline, price differently, or set requirements for real commercial reasons, including:
The distinction that matters: you may judge the business. You may not judge the person. If the reason you would give out loud is about capacity, credit, licensing, or performance, you are on the right side of this policy. If it is about who someone is, you are not.
Where a role requires a licence or certification by law — an alcohol licence, a food-handler permit, a commercial driving qualification — requiring it is not discrimination. Requiring something that is not actually needed, in order to exclude a group, is.
Disability is not a business reason. If a participant needs a reasonable adjustment to take part — a different way to submit proof, more time on a review window, an alternative to a step they cannot complete — work with them in good faith.
If a feature of the Protocol itself is a barrier for you, tell us at ilove@getreadyandjump.com. We treat accessibility defects as product defects, not as feature requests.
If you believe you have been discriminated against on the Protocol, report it to ilove@getreadyandjump.com. Include what happened, who was involved, and anything that evidences it — messages, listing text, agreement terms, or the decision itself.
We will acknowledge your report, review the record we hold, and tell you the outcome. You will not be penalised for making a report in good faith, and we will not disclose your identity to the person you reported except where we must to investigate or where the law requires it.
Depending on what we find and how serious it is, we may: require the conduct to stop; require a listing, message, or agreement term to be corrected or removed; limit features; suspend an account; or terminate participation on the Protocol permanently.
What GRAJ does not do is decide your legal rights. Removing someone from the Protocol is a decision about participation here. It is not a legal finding, and it does not affect any claim either party may have against the other under the law or under an agreement between them.
Where conduct appears to break the law, we may report it to the relevant authorities.
GRAJ holds itself to the same rule. We do not restrict access to roles, features, funding capability, or support on the basis of any characteristic listed in Section 2.
Where the Protocol makes an automated decision that affects your participation — verification, screening, risk limits — you are entitled to know that it happened and to ask a person to look at it. Contact ilove@getreadyandjump.com.