Section 1
These terms, and your agreement to them
These Terms of Service (the "Terms") are a binding agreement between you and GRAJ ("GRAJ", "we", "us"), the operator of getreadyandjump.com and the GRAJ Protocol (the "Protocol"). By creating an account, accessing the Protocol, or transacting through it, you agree to these Terms. If you do not agree, do not use the Protocol.
If you accept these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" means that entity.
These Terms incorporate, and you also agree to, the Privacy Policy, the Cookie Policy, the Nondiscrimination Policy, the Cancellation & Refund Policy, and GRAJ Protection.
Section 2
What GRAJ is — and what it is not
GRAJ is commerce infrastructure. It lets independent participants find one another, agree terms, record work, and move money. GRAJ is not a party to any agreement between participants.
Specifically, and in every case:
- GRAJ is not a party to any agreement, partnership, order, or engagement between participants. Those are contracts between the participants themselves.
- GRAJ is not a lender. Where capital is advanced through the Protocol, the capital belongs to the funding participant. GRAJ records and services the arrangement; it does not lend, underwrite, guarantee, or assume credit risk.
- GRAJ is not a broker-dealer, investment adviser, placement agent, or fiduciary. The Protocol does not offer, solicit, or facilitate the purchase or sale of securities, and instruments classified as securities are disabled on the Protocol.
- GRAJ is not a law firm and does not provide legal advice. Templates, clause libraries, and AI-assisted drafting are tools you use to express your own intent.
- GRAJ is not an employer of participants. Every participant is an independent business. Nothing here creates employment, agency, joint venture, or partnership between you and GRAJ.
- GRAJ does not endorse, vet, or guarantee any participant, product, listing, or opportunity. Appearance on the Protocol is not a recommendation.
Section 3
Eligibility, accounts and entities
You must be at least 18 years old and legally able to enter contracts. You must not be barred from using the Protocol under the laws of any applicable jurisdiction, and you must not appear on any sanctions list described in Section 12.
You are responsible for everything that happens under your account, including access by your employees and agents. Keep your credentials secure and tell us promptly at ilove@getreadyandjump.com if you suspect unauthorised access.
One person may operate multiple entities on the Protocol (for example a brand and a rep). Each entity is a distinct participant with its own record, obligations and money. Acting through one entity does not bind another, and you must not use multiple entities to disguise who is on either side of a transaction.
Information you provide must be accurate and kept current. Misrepresenting your identity, your business, your role, or your authority is grounds for immediate termination.
Section 4
Agreements between participants
The Protocol lets participants record agreements — commission terms, service terms, supply terms, funding terms and others. Those agreements are between the participants who sign them. GRAJ is not a party, guarantor, or adjudicator.
When both parties sign, the Protocol treats the recorded terms as authoritative for what it computes and pays: rates, fees, review windows, proof requirements and payout amounts follow from the signed terms. It is your responsibility to read what you sign.
Templates and AI-assisted drafting. The Protocol may offer templates, clause libraries, and AI assistance to help you express terms. These are drafting aids, not legal advice, and are not reviewed or approved by GRAJ or by any lawyer acting for you. You are responsible for the content of any agreement you sign. We strongly recommend you have your own counsel review anything material.
Amendments and signatures. An agreement takes effect when both parties have signed it, and the terms recorded at that moment are the terms the Protocol enforces. Changing an active agreement requires both parties to agree the change; a signature applies to the terms as they stood when it was given.
Disputes between participants. The Protocol provides tools to raise, evidence, and resolve disputes — including proof of work, confirmation windows, and a record of what each side did and when. These are recordkeeping and workflow tools. GRAJ does not decide who is right, and any action GRAJ takes on a transaction is not a legal determination of your rights. Disputes between participants are between them, and either may pursue whatever remedies the law and their agreement allow.
Section 5
The protocol fee, payments and payouts
The protocol fee is 5% of the transaction value, applied consistently across the Protocol. Where a transaction has a defined principal or amount, the fee is calculated on that amount and the remainder is credited to the receiving participant.
Payment processing and payouts are provided by Stripe. To receive money you must complete Stripe Connect onboarding and satisfy Stripe's identity, tax, and banking requirements. Your use of Stripe is additionally governed by the Stripe Connected Account Agreement. GRAJ does not store full bank or card numbers.
Nothing is paid out before it is collected. Amounts become payable only once the corresponding funds have actually been received. A recorded obligation is not a guarantee of payment, and GRAJ does not advance, front, or underwrite amounts owed between participants.
Payout timing depends on collection, on any review or confirmation window in the relevant agreement, and on Stripe's schedules and holds. Fees charged by Stripe, by banks, or by currency conversion may apply and are not part of the protocol fee.
You are responsible for the accuracy of the payout details on your account. GRAJ is not liable for funds sent to an account you provided incorrectly.
Section 6
Recorded work, proof and confirmation
Where an agreement provides for work to be recorded and paid, the Protocol computes what is owed from the signed terms, not from an amount either party types at the time.
An agreement may require proof — a photograph, document, signature, or other evidence — before work can be claimed. Where required, a claim without proof is refused.
The paying party may confirm or dispute a claim within the review window recorded in the agreement. A dispute must state a reason. If the paying party neither confirms nor disputes within that window, the claim is treated as confirmed, so that silence cannot be used to avoid paying for work that was performed. Both parties agree to this mechanism when they sign an agreement that contains it.
Proof you submit is shared with the counterparty to the transaction and retained as part of the transaction record. Do not include information you are not entitled to share.
Section 7
Trade finance and funding
The Protocol supports trade-finance arrangements between participants — including purchase-order finance, invoice factoring, inventory and trade credit, term loans, and grants — in which one participant advances capital to another.
The capital is the funder's, not GRAJ's. GRAJ records the arrangement, applies the protocol fee, moves cash that the parties have funded, tracks the repayment schedule, and reports status to both sides. GRAJ does not lend, underwrite, price, guarantee, insure, or assume any credit risk, and does not recover debts on a funder's behalf.
Funders bear the risk of non-payment. A recipient may fail to repay. Repayment is an obligation of the recipient to the funder, enforceable between them.
Funding cannot be released unless the required documents are executed, the required disclosures are acknowledged by both parties, and both parties have passed identity verification.
Securities are not offered on the Protocol. Instruments that constitute securities — including equity, SAFEs, convertible notes, and revenue-share interests — are disabled and may not be transacted. Do not use the Protocol to offer, solicit, or sell securities.
Lending, factoring, and credit activity are regulated and the rules differ by jurisdiction. Each participant is responsible for its own licensing and compliance, including any lender or broker licensing, interest-rate limits, and disclosure obligations that apply to it.
Section 8
Selling direct to consumers (DTC)
Some participants sell direct to the public through the Protocol — physical goods or services — rather than wholesale to another business. The seller is the merchant of record for those sales. The contract is between the seller and the shopper; GRAJ is not the seller, the importer, or the merchant.
A DTC seller is responsible for everything a merchant is responsible for, including:
- Accurate descriptions, pricing, images, and stated availability.
- Product safety, labelling, ingredient and allergen disclosure, and any licence the goods require.
- Fulfilment, shipping, and delivery, and honouring the published cancellation and return terms.
- Collecting and remitting the applicable sales tax, VAT, GST, or equivalent, and registering wherever it has an obligation to do so.
- Consumer-protection obligations — which are stricter for consumers than for businesses, and which apply according to where the shopper is, not where the seller is.
Consumer law applies to consumer sales. Where a shopper is a consumer, mandatory rights in their jurisdiction — statutory cancellation or "cooling-off" periods, statutory warranties, and mandatory refund rights — apply and cannot be reduced by a seller's published terms or by anything in these Terms. Where a seller's stated policy gives a consumer less than the law requires, the law wins.
Tax tools the Protocol provides — rate lookup, calculation, and reporting — are conveniences to help a seller meet its obligations. They are not tax advice and they do not transfer the obligation to GRAJ. Determining where you have a tax obligation, registering, filing, and remitting remain yours.
The 5% protocol fee applies to DTC sales exactly as it does to wholesale.
Section 9
Taxes
You are solely responsible for your own taxes. GRAJ does not withhold income tax or provide tax advice.
You must provide accurate tax information (including a Form W-9 or the applicable equivalent) where required. We and our payment processors may issue information returns — such as Form 1099-K or 1099-NEC — where thresholds are met, and may withhold where the law requires it or where you have not supplied valid tax information.
Sales, use, VAT, GST and similar transaction taxes on goods and services sold through the Protocol are the responsibility of the participants to the transaction. Tools the Protocol provides for calculating such taxes are conveniences, not tax advice, and do not transfer that responsibility to GRAJ.
Section 10
Acceptable use
You must use the Protocol lawfully and honestly. You must not:
- Misrepresent your identity, your business, your role, your authority, or your goods.
- Record work that was not performed, submit false or borrowed proof, or claim amounts not owed.
- Use the Protocol to launder money, evade sanctions or taxes, or finance illegal activity.
- Offer, solicit, or sell securities, or use funding features for anything other than genuine commercial trade finance.
- Sell goods you are not lawfully entitled to sell, including counterfeit, stolen, unsafe, or restricted goods, or goods requiring a licence you do not hold.
- Infringe anyone's intellectual property, privacy, or contractual rights.
- Circumvent the protocol fee by moving an introduced relationship off-Protocol for the purpose of avoiding it.
- Scrape, harvest, or bulk-extract data about other participants, or use the Protocol to build a competing dataset.
- Interfere with the Protocol's operation, probe its security without written authorisation, or attempt to access data you are not entitled to.
- Harass, threaten, or abuse other participants or our staff.
- Discriminate against another participant on the basis of who they are — see the Nondiscrimination Policy, which forms part of these Terms.
We may investigate suspected violations and cooperate with law enforcement.
Section 11
Your content and intellectual property
You keep ownership of everything you upload — listings, images, documents, proof, messages and agreement text ("Your Content").
You grant GRAJ a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, transmit, and adapt Your Content in order to (a) operate, secure, support and improve the Protocol and provide Your Content to the participants you direct it to, and (b) promote you and the Protocol — showing your brand, products, and work in GRAJ's marketing, social channels, and press.
The limits on that licence are deliberate, because it is your work. It is not perpetual, not irrevocable, and not sub-licensable to third parties for their own purposes. It ends when you delete the content or close your account, except for copies in backups, in transaction records, and where the law requires us to keep them — and except for material already printed or published, which we cannot recall. You can tell us at any time to stop using your content in marketing, and we will.
We will not sell Your Content, licence it to a third party as a dataset, or use it to train third-party AI models.
You represent that you have the rights to Your Content and that it does not infringe anyone else's rights.
The Protocol itself — its software, design, brand, and documentation — belongs to GRAJ. These Terms grant you no licence to it beyond using the Protocol as intended.
Copyright complaints. If you believe content on the Protocol infringes your copyright, contact us at ilove@getreadyandjump.com with enough detail to identify the work and the material, and a statement of your good-faith belief and authority. We will respond and may remove content and terminate repeat infringers.
Section 12
AI features
The Protocol includes AI assistants and AI-assisted drafting. These are tools. Their output can be wrong, incomplete, or unsuitable, and it is not legal, financial, tax, or investment advice.
You are responsible for reviewing AI output before you rely on it, sign it, or send it to anyone. Do not treat an AI response as a decision by GRAJ.
AI features will not recommend which counterparty to work with, which funding opportunity to take, what terms you should demand, or what anything is worth. Where an assistant declines to answer such a question, that is deliberate.
AI features process the content you give them, and may process transaction context, in order to respond. See the Privacy Policy for how that data is handled.
Section 13
Identity, sanctions and financial crime
To transact you may be required to complete identity verification, provide business documentation, and pass sanctions and watchlist screening. Verification may be performed by third-party providers. We may refuse, limit, suspend, or reverse activity where verification fails or where we reasonably suspect fraud or illegality.
You represent that you are not located in, organised under the laws of, or ordinarily resident in a comprehensively sanctioned jurisdiction, and that you are not on any applicable restricted-party list (including those maintained by OFAC, the UN, the UK, or the EU), and that you will not make the Protocol available to any such person.
We may report activity to regulators or law enforcement where required, and may be prohibited by law from telling you that we have done so.
Section 14
Suspension, termination and what survives
You may close your account at any time. Closing it does not cancel obligations you already owe another participant, or amounts already owed to you.
Dormant accounts. If an account has no sign-in and no transaction for 24 consecutive months, we may close it. We will email the address on the account at least 30 days beforehand, and signing in during that period keeps it open. Before closing we will release any amount properly owed to you, and where we cannot reach you or cannot pay you, unclaimed funds are handled under applicable unclaimed-property law rather than kept by GRAJ. Closing a dormant account does not erase records we are required to retain.
We may suspend or terminate access, or withhold a payout, where: you materially breach these Terms; verification or screening fails; we reasonably suspect fraud, illegality, or a risk of loss to another participant; a payment processor or bank requires it; or the law requires it. Where practical and lawful we will tell you why and give you a chance to respond.
On termination we will, subject to law and to legitimate holds, release amounts properly owed to you once the corresponding funds have been collected and any applicable review, dispute, or chargeback period has passed.
Sections that by their nature should survive — fees already incurred, content licence for retained records, disclaimers, limitation of liability, indemnity, dispute resolution and governing law — survive termination.
Section 15
Disclaimers
The Protocol is provided "as is" and "as available." To the fullest extent permitted by law, GRAJ disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the Protocol will be uninterrupted, timely, secure, or error-free, or that any defect will be corrected.
We make no warranty about any participant. We do not guarantee that a counterparty will perform, pay, repay, deliver, hold the licences they claim, or be who they say they are. Verification and screening reduce risk; they do not eliminate it.
We do not guarantee any level of earnings, funding, orders, or business outcome.
Section 16
Limitation of liability
To the fullest extent permitted by law, GRAJ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost or corrupted data, even if advised of the possibility.
GRAJ's total aggregate liability arising out of or relating to these Terms or the Protocol, for all claims in the aggregate, will not exceed the greater of (a) the total protocol fees GRAJ actually received from you in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars (US$100).
GRAJ is not liable for the acts or omissions of other participants, including non-payment, non-performance, non-delivery, non-repayment, misrepresentation, or breach of an agreement to which GRAJ is not a party.
Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
Section 17
Indemnity
You will indemnify and hold harmless GRAJ and its officers, employees and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising out of: your use of the Protocol; Your Content; your goods or services; any agreement between you and another participant; your breach of these Terms or of any law; or any tax, licensing, or regulatory obligation of yours.
We will notify you of any claim we seek indemnity for and may participate in its defence with counsel of our choosing. You will not settle a claim in a way that admits fault on our behalf or imposes any obligation on us without our written consent.
Section 18
Disputes with GRAJ, arbitration and class waiver
Please read this section carefully — it affects how disputes with GRAJ are resolved and limits how you can bring a claim.
First, talk to us. Most issues resolve quickly. Contact ilove@getreadyandjump.com with a description of the problem and what you want, and give us 30 days to respond before starting a formal proceeding.
If we cannot resolve it, any dispute between you and GRAJ arising out of or relating to these Terms or the Protocol will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Delaware, in English, before one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. Claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
Your right to opt out. You may opt out of arbitration and the class waiver by emailing ilove@getreadyandjump.com with the subject "ARBITRATION OPT-OUT" within 30 days of first accepting these Terms, stating your name and account. Opting out does not affect any other part of these Terms.
Either party may bring an individual claim in small-claims court instead, and either party may seek injunctive relief in court to protect intellectual property or stop unauthorised access.
This section does not apply to disputes between participants. Those are governed by Section 4 and by whatever the participants agreed between themselves.
Section 19
Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Where arbitration does not apply, the state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to that jurisdiction and venue.
If you use the Protocol from outside the United States, you are responsible for complying with local law, and nothing here deprives you of protections that cannot be waived under the mandatory law of your place of residence.
Section 20
Changes to these terms
We may update these Terms as the Protocol changes or the law requires. We will update the "last updated" date and, where the change is material, give reasonable advance notice — by email or in the product — before it takes effect.
Continuing to use the Protocol after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Protocol and close your account.
Changes are not retroactive: a transaction already completed is governed by the Terms in force when it happened.
Section 21
General
Entire agreement. These Terms, with the Privacy and Cookie Policies and any agreement you sign with another participant, are the entire agreement between you and GRAJ on this subject.
Severability. If any provision is unenforceable, it is limited or removed to the minimum extent necessary and the rest remains in force.
No waiver. Not enforcing a provision is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Notices. We may give notice by email to the address on your account or in the product. Send notices to us at ilove@getreadyandjump.com.
Contact. Questions about these Terms: ilove@getreadyandjump.com.