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Compliance

EDI: TRADING
WITH BIG RETAIL.

Live now

Electronic Data Interchange is how large retailers exchange orders, shipping notices and invoices. It is decades old, rigidly formatted, and non-negotiable — most major retailers will not onboard a supplier who cannot trade documents this way.

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What to know
The documents that matter
A handful of transaction sets cover almost all wholesale trade, each with a number nobody outside the field would guess.
  • 850 — purchase order
  • 856 — advance shipping notice, the ASN
  • 810 — invoice
  • 855 — order acknowledgment
  • 997 — functional acknowledgment, confirming receipt
The ASN is where chargebacks come from
An 856 must accurately describe what is in which carton on which pallet, and it must arrive before the goods. A wrong or late ASN is among the most common and most expensive retail chargebacks, and it is entirely avoidable.
Every retailer has its own dialect
The standard is a standard and each retailer maps it differently. Their vendor guide specifies which segments are required, which codes are accepted and what the timing windows are — and it is the actual specification, not the standard.
What GRAJ provides
GRAJ holds the order data these documents are built from and records what was sent. Connecting to a specific retailer's network is a per-retailer integration, and where one is not built the page says so rather than implying coverage.
Where to go next
EDI
In your account — sign in and it opens on your own figures.
Open
RETAILER REQUIREMENTS.
Every large retailer publishes a vendor guide specifying exactly how to label, pack, route and document a shipment.
Read it
DEDUCTIONS AND CHARGEBACKS.
This is where wholesale margin quietly goes.
Read it
GRAJ

READY TO
RUN YOUR GAME ON GRAJ.

Free to join. Participants keep 95% of every transaction; GRAJ takes 5%. Built for 195 countries — payments live in the United States.

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