RETAILER
REQUIREMENTS.

Routing instructions, carton labeling, pallet configuration, ASN timing and delivery windows are all specified. Deviating from any of them is chargeable at a rate the guide itself states, which means the cost of getting it wrong is knowable in advance.

Almost everything, which is why a profile held per retailer beats one internal standard applied to all of them. Two retailers can want opposite things, and the one you standardized against is not the one charging you.

The first order is where the compliance mistakes are made and where a relationship is being judged. Reading the guide during onboarding costs an afternoon; learning it from deductions costs a year of margin.

A compliance profile per retailer you sell into, on COMPLIANCE → Retailers: the vendor number, where onboarding stands (preparing, applied, approved, active), and each of the common asks — supplier portal, vendor agreement, tax form, certificate of insurance naming the retailer, GS1 GTINs, item setup, EDI testing, routing guide, audit certificate — ticked with the date it was met. Every change is kept as history. For Walmart, Target and Whole Foods Market your active catalog is also checked against what they publish, product by product. Deductions taken against you are on DEDUCTIONS, linked to the orders they came from.