Money a retailer withholds from an invoice for something they say went wrong: a late delivery, a short ship, a damaged case, a missing label.
Money a retailer withholds from an invoice for something they say went wrong: a late delivery, a short ship, a damaged case, a missing label.
Deductions are the quiet margin killer, because each one is too small to fight and they never stop. The defence is evidence at the time — the PO, the ASN, the delivery receipt — not an argument six months later.
Every term here is one the protocol actually uses, defined for somebody who was never taught it — with the part that usually goes wrong. All terms →