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Seller.

An independent sales representative who sells a brand's line to retail buyers and earns commission on what they write. On this protocol a rep owns the accounts they open.

What it means

An independent sales representative who sells a brand's line to retail buyers and earns commission on what they write. On this protocol a rep owns the accounts they open.

What goes wrong

In the old model the brand owns the account and the rep is replaceable. Account ownership is what makes the difference between commission and a residual, and it is the single most valuable thing a rep has.

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Every term here is one the protocol actually uses, defined for somebody who was never taught it — with the part that usually goes wrong. All terms →