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Most operators do not want a dashboard. They want an answer to a specific question — which accounts stopped reordering, what is my exposure in Texas, who owes me money — and the interface that has always answered those is a sentence.
The information is usually already there and the operator cannot get to it, because getting to it means knowing which screen, which filter and which word the software chose for the thing they call something else. That is a vocabulary problem dressed as a product problem.
A question is answered against the asking operator's own data through the same guards as every other read. Natural language changes how a question is asked and never what may be asked.
A number with no derivation is a number nobody should act on. Where an agent answers with a figure it says what it counted, so the operator can disagree with the method rather than only with the result.
Role agents answer questions against an operator's own data today. They are conversational rather than a query builder, and where a question needs something the agent cannot reach it says so instead of guessing.