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TRADE-IN.

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A trade-in is two transactions pretending to be one: acquiring a used item at a price and selling a new one at another. Keeping them separate in the record is what stops the used inventory from being invisible.

What to know
Value the item, not the discount
Presenting a trade-in as money off obscures what the used item was actually worth. Recording both sides means the acquisition can be assessed on its own terms, which is the only way to know whether the program makes money.
Condition has to be assessed against something
A grading standard, applied consistently, is what makes a trade-in offer defensible to the customer and repeatable across locations. Without one it is a negotiation every time.
What comes back is inventory
Traded-in goods are stock with an acquisition cost and a resale route. Treating them as a marketing expense is how a profitable program is canceled for looking unprofitable.
Paid in the brand's own credits, never GRAJ's
On GRAJ a brand offers a trade-in to a named participant — the item, a grade from the standard above, a quantity and a price — and the participant accepts or declines from their dashboard. Acceptance moves the price from the brand's credits balance to theirs in one ledger transaction, by transfer; nothing is minted, so a brand short of credits is told so rather than covered. The row is the acquisition record: what came back, its grade, and what was paid for it. Once paid, the brand can put it back on sale as a product, and the product carries the trade-in as its provenance.
Where to go next
GRAJ

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RUN YOUR GAME ON GRAJ.

Free to join. Participants keep 95% of every transaction; GRAJ takes 5%. Built for 195 countries — payments live in the United States.